General Information:

All of our items are thoroughly inspected for damage before they leave our warehouse and are insured against damage during shipping. Please inspect your items before signing off to accept them. If you notice damage to the package, please note on your acceptance bill and notify the driver as to your concern.  You also have the right to refuse the shipment.  The package will then be returned to us for inspection and consideration.

UPS:

Prior to packing an item for shipment, it has been inspected for any damage or flaws.  If the item has flaws or scratches, it is not shipped.  It is returned to the manufacturer for rebuild, repair or destruction.

 If the item is of a size and weight to ship UPS, we will ship UPS. We will check our inventory and if in stock, the item should be shipped within 3 – 5 business days.  If the order is not in stock, we will notify you via email as to the status of your order.  Your order will not be processed complete or billed until the item(s) is shipped complete.

Make sure that you inspect your package.  If you notice damage to the package, please note on your acceptance bill and notify the driver as to your concern, or refuse the delivery.  Open the package and inspect your purchase.  If there is damage, immediately call UPS 1-800-PICK-UPS (742-5877) and notify them of any damage.  They will send out someone regarding your claim.

Please visit our Sister Sites

www.AmishFurnitureSuperStore.com

www.GrouchCandle.com

 

Enjoy your stay with us and visit often